National Disability Insurance Scheme (NDIS)
We support NDIS Participants and can currently only accept Self Managed and Plan Managed payments online. We can't process Agency Managed payments at this stage.
We are able to accept NDIS Self Managed payments if your budget allows. This usually depends on your plan and what your budget allows. If you're unsure, please speak with your Plan Manager about the items you wish to order before placing an order.
IMPORTANT: Please ensure that you add the NDIS Participant Name, NDIS Number and Plan Manager's email address to the 'notes' section on the cart page before proceeding to checkout. Most Plan Managers will require this on the invoice in order to make payment. If at anytime during the checkout process you forgot to add this, you can go back to the cart by clicking 'cart' in the top menu.
For NDIS Self Managed payments, please checkout as you would normally and make the payment via Credit/Debit Card, PayPal or Bank Transfer. After your order is placed, email us at firstname.lastname@example.org to request your custom invoice to keep for your records. The email will include a link where you can download your invoice from. This may take up to 4 business days.
For NDIS Plan Managed payments, please checkout as you would normally and select payment via 'NDIS Payment - Plan Managed'. After your order is placed, we will get in touch with your plan manager and your order will be dispatched after the payment for the order is received. This may take up to 7 business days.
If there is any questions that you may have, if you need any help with the products. please feel free to contact us via email@example.com and we would be more than happy to chat.