NDIS Payments
HeyDoodle is proud to be a registered NDIS Provider and are able to support participants within the following classes;
0112 Assistive Equip-Recreation
0124 Comms & Info Equipment
IMPORTANT: Please refer to specific order instructions below to avoid issues with completing the order
Option 1/2
NDIS Plan Managed Payments
You will need to add the following details to the 'NOTES' section on the cart page prior to checkout
- NDIS Participant Name
-NDIS Number
-Plan Manager's email address
This information is mandatory in order for your invoice to be generated accurately.
If at anytime during the checkout process you forget to add this,
return to the cart by clicking 'cart' in the top menu.
Step 1
Fill in the 'Notes' section at the cart page with your NDIS Participant Name, NDIS number and Plan Manager's email address
Step 2
Head to the Checkout page and select payment via 'NDIS Payment - Plan Managed'
Step 3
After your order is placed, we will send your plan manager the invoice and dispatch the order as soon as payment is received. This may take up to 7 business days.Option 2/2
NDIS Self Managed Payments
Choose your items and check out the order.
Email us at hello@heydoodle.com.au to request your custom invoice for record keeping. This may take up to 4 business days.
It's as simple as that
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Frequently asked question
We see most plan managers incredibly quick with paying plan managed invoices. Usually, it’s around 3-5 business days. Please note that if this is your first purchase, the funds may take a couple of days to clear. We also send reminder emails on your behalf to the plan managers email provided to ensure quick payment.
As soon as your payment is received the goods will go out within 24 hours. In most cases that business day! You’ll also be notified via email when picked and packed, a tracking number and updates from the selected courier.
Within the next business day, your invoice will already be with our NDIS team and ready to be popped through the portal. Please ensure you carefully read and fill out the form to ensure we can do this promptly. If any details may be required, you’ll receive an email notification ASAP to get this resolved and your service booking moving! NDIA invoice popped through the portal will be sent same business day.
Another EASY thing for us to assist you with. Please send an email to hello(at)heydoodle.com.au or use our contact us page and we can update that for you pronto!
If you are still unsure about the NDIS and need more information, there are plenty of resources available. Please feel free to contact us, or refer to the NDIS website for further help.
